FAQ
FAQ

FAQ

Do you have any questions? Here are the answers to the most frequently asked questions and the corresponding pages containing the information you are looking for on our website. If you still want to find out more, please don’t hesitate to call us or use our contact form.

FAQs Corona

As one of the largest language schools in Hannover, the ISK also bears a great deal of responsibility with respect to the way in which it deals with the coronavirus. In doing so, it is important for us to keep several important things in mind: On the one hand, it is our duty to provide all the participants, faculty and staff with the safest possible learning/work environment in order to keep the risk of infection as low as possible. On the other hand, we still want to live up to our claim of maintaining the good learning/work environment that we are known for. We want all our participants to reach their learning goals and we offer the best possible support.

During the past few months, we have been working constantly to combine these two goals as well as possible and have developed different models to offer our participants courses that are safe and goal-oriented in their design.

This is where you will find an overview of the courses currently on offer at the ISK. In order to make the lessons as safe as possible, most of them give participants the option of attending virtually. In the meantime, we have been able to test this format extensively, so that we can ensure the consistent quality of the course content.

If the coronavirus situation permits, there are many other courses that take place in face-to-face classes. In this case, a comprehensive hygiene concept makes sure that your health is not endangered.

If you have any questions about the courses available or would like to register, please contact the office.

Job-related language courses (BSK)

The job-related language courses are being held exclusively online in the Virtual Classroom at the current time. The A2 courses have been put on hold until further notice.

Integration courses

The integration language courses are being held exclusively online in the Virtual Classroom at the current time. The literacy courses have been put on hold until further notice.

Standard courses

Intensive and evening courses are being held exclusively online in the Virtual Classroom at the current time. 

In order to be able to ensure the smoothest possible teaching process under coronavirus conditions on site at the ISK, a comprehensive hygiene concept has been developed, which everyone at the ISK must strictly adhere to. If you have cold symptoms or have tested positive, please observe the following instructions:

If you feel ill, please don’t come to your class. Stay at home and contact a doctor. In doing so, you also prevent the other course participants from becoming infected. Please report to the office immediately by telephone at 0511 12356390.

If you have tested positive for the coronavirus, do not come to the ISK for any reason. Please report to the office immediately by telephone at 0511 12356390.

If someone at the ISK becomes ill with the coronavirus, this case will be handled very quickly and responsibly. There is a person responsible at the ISK for all questions concerning the coronavirus. Should it become known that someone at the ISK has become ill with the coronavirus, you will receive the corresponding information if it is important for you.

If you should have any questions, please contact your teacher. A contact person for all questions concerning the coronavirus keeps our teachers fully informed of the current situation.

For a general overview of the facts and how to deal with the coronavirus, we recommend that you visit the Robert Koch Institute website: https://www.rki.de/DE/Service/Leichte-Sprache/LS_Corona-Ratgeber_tab-gesamt.html

You will find information in a number of different languages here: https://www.mimi-bestellportal.de/corona-information/

Updated COVID-19 pandemic regulations, which apply in Lower Saxony starting from January 11, 2021, have been translated by the Lotto-Sport-Foundation into the following languages: English, French, Turkish, Russian, Polish, Greek, Spanish, Arabic, Farsi.

The BAMF regularly updates the FAQs on the impact of the coronavirus pandemic on integration and job-related language courses.

FAQs on the Act on Facilitated Access to Social Security and on the Deployment and Protection of Social Service Workers (SodEG) (updated: Dec. 29, 2020).

The 27/20 institution circular provides information on the "Obligation to work of social service workers".

The 26/2020 institution circular deals with the extension of the framework conditions for the implementation of integration courses under pandemic conditions (18.12.2020).

There will be no DTZ or LiD examinations held up to and including 10.01.2021. (24/10 institution circular and 25/10 institution circular)

In the Trägerrundschreiben 17/20 the BAMF elaborates on new developments of the SodEG.

In the Trägerrundschreiben 14/20 and the Trägerrundschreiben Berufssprachkurse 09/20 (29/06/2020) the BAMF describes the new framework for the re-start of the Integration and job-related courses.

The "Trägerrundschreiben 12/20" circular issued by the responsible bodies concerns the step-by-step plan for the resumption of classroom courses for the integration courses and provides information on how to conduct the DTZ (Annex 3) and LiD (Annex 4) examinations.

The "Trägerrundschreiben 07/20" circular refers to the resumption of classroom courses for the job-related language courses.

In the “Trägerrundschreiben Berufssprachkurse 11/20” info circular, the BAMF provides information on the SodEG law, which came into effect on March 28, 2020 (Sozialdienstleister-Einsatzgesetz – SodEG) and which concerns the granting of subsidies for integration and job-related language course providers.

In the “Trägerrundschreiben Berufssprachkurse 05/20” info circular, the BAMF describes the ways teaching in existing job-related language courses can be continued in the virtual classroom and how online tutorials can be offered for existing integration courses.

The ISK has been offering lessons in the virtual classroom since April 6, 2020.

The BAMF updates the FAQs concerning the effects of the Corona pandemic on integration and job-related language courses on a regular basis. Click here to download this information.

The BAMF would like to call your attention to the free online language lessons.

Other FAQs

The Institut für Sprachen und Kommunikation is easy to reach using public transportation. Our main offices at Lützowstraße 7 and our seminar rooms at Escherstraße 22, Langen Laube 3 and Stiftstraße 10 are located directly downtown in the city of Hannover.

To the city map

Our office in the main building at Lützowstr. 7 is open from Monday – Friday from 9 am – 13.00 pm and from Monday – Thursday from 3 – 6 pm. Our Office at Lange Laube 3 is open from Monday – Friday from 8 am – 1 pm and from Monday – Thursday from 3 – 4 pm.

You can register for courses on our website on the internet or directly in our office in Hannover. We cannot guarantee you a course until you have taken our online placement test, arranged a personal appointment (at the ISK or online), show up on time for the start of the course and have paid the course fee in full.

Registration

You can make an appointment for a placement test and an advising session personally in Hannover or online. You have to register before you can take the online test and register for courses. Once you have registered successfully, we will send you a password, which you can use to log on for the placement test and course registration.

Placement test

We will evaluate your test and give you a course recommendation. Once you have this course recommendation in writing, you can arrange for an advising session in person or make an appointment for an online advising.

You will get a suggestion for an appointment from our office via mail. Once you have confirmed this appointment an online consultation will take place at the agreed time. If you have arranged an appointment at the ISK, it will be directly at the ISK. The advising session takes 15-20 minutes.
Standard german courses.

Placement test

To enter Germany from any EU or EFTA country, all you need is a valid ID card. If you are coming from a different country, you will need a visa. You can apply for a visa at a German representative office in your country. For more information, please contact a German Consulate.

To apply for the visa, you need a certificate stating the reason for your entry and how long you will stay. We will issue you a certificate for the entire duration of the language course that you have registered for. Should you have any other questions on entering Germany or your stay here, we are happy to help you in any way we can.

More information

Each new course participant pays a one-time registration fee of € 40 at the time of course registration.

Price overview

You have to pay € 250.00 in advance for each course that you register for. The rest of the fee must then be paid by the time the course starts  at the latest. Any bank fees will be charged to your account.As soon as we have received payment, we will get in touch with you to send you confirmation and to suggest an appointment for a placement test. You pay the rest of the course fees on the first day of the course, at the latest.

Payment in 2 installments is an option. Please arrangefor this form of payment with us. 50% of the course fees are due at the timethe course begins; the other 50% are due four weeks before the end of thecourse at the latest.

It is possible to get an invoice if you ask for one.

If you would like to change your start date (e.g. delayed visa and travel to Germany), the first change costs € 25.00. After that, a fee of € 50.00 will be charged.

In case of a course cancellation, we will charge € 125.00 with 4 weeks’ notice and € 250.00 with 2 weeks’ notice. No refund is possible for later cancellations. Cancellations will be accepted in writing only. Full course fees will be charged if you do not show up at all. If a course doesn’t take place, all deposits and fees will be refunded.

More information

We use different textbooks and teaching materials for the different language levels and the different courses. We will let you know which textbooks you will be working with in your course when you have registered.

All the textbooks can be purchased in our office at Lützowstr. 7 and Lange Laube 3 before the course begins or on the first day of the course.

The ISK carries out all the German examinations in the intensive courses given at levels A1 to C1 of the generally binding competence levels of the Common European Framework of Reference for Languages (CEFR). The examinations always take place during the last week of the course. Intensive preparation for the examination and a mock exam prior to the actual exam are part of the course program. The examination fees are included in the course prices. 

We are licensed test center for telc and WiDaf, which can be booked without a german course. You can register to take the TestDaF directly with us at the ISK, if you register for one of our examination courses. You can write all the exams directly at the ISK.
More information

 

In cooperation with our partner, English Romance, we can help you to find what you’re looking for. Starting from a minimum of 2 weeks, we can offer you single rooms in accommodation shared with other language students or high-quality separate apartments. Please book your room or apartment at least 4 weeks before you plan to arrive in Hannover. You can find a list of our current prices on our website. If you have any further questions, do not hesitate to contact our office.

If you do not yet have medical insurance coverage for your stay in Germany, we will be happy to advise you and refer you to Care Concept, our insurance partner. Care Concept offers health insurance especially for language learners and students. You can buy insurance policies lasting from one month to up to four years. If you have any questions regarding medical insurance, please contact our office directly.

More information

Our service packages for the university give you the opportunity of combining our intensive courses from levels A1-C1 and an examination course with a guaranteed seat for the TestDaF or telc Deutsch C1 Hochschule examination (German for University). General advising for your studies and more additional services are included. Depending on your language level, you can book individual packages with a duration of 20 – 52 weeks with 380 – 1020 lessons. All additional services are optional. We are happy to advise you and please feel free to visit our website for more information.
Service packages

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We often offer our participants free Meet & Greets, where they can get to know their classmates and students from other courses – a great way to socialize and practice German! After the courses we offer a colorful, widely varied cultural program with different tours in Hannover and to the northern part of Germany. Find more information about our cultural program here:

Cultural Program

How can I register for a Meet & Greet or Cultural Program?

You can register on our website _ or directly in our Office, Lützowstraße 7, in Hannover.

How much is it?

Many of our offers, like summer festivals, our sports festival, our large-scale Christmas party and Meet & Greets are free of charge. For other tours we may take a fee, that differs according to the price of our guided tours, the length of the trip and the location.